Availability Privacy Policy
Representative Kazuo Nomura
Three Nine Co., Ltd. (hereinafter referred to as “the Company”) is committed to providing an environment where customers can use our services comfortably and with peace of mind. To this end, we will handle customers’ personal information appropriately in accordance with the following policy, while complying with laws and regulations, government guidelines, and other standards governing the handling of personal information.
Article 1: Definition of Personal Information
For the purposes of this Privacy Policy (hereinafter referred to as “this Policy”), “personal information” means information relating to an individual that can identify a specific individual through the name, date of birth, address, telephone number, email address, or other descriptions contained in such information. It also includes information that can identify an individual through easy cross-referencing with other information.
Article 2: Methods of Collecting Personal Information
1. The Company collects customers’ personal information.
1. The personal information collected by the Company primarily includes the following:
・Information provided by customers during membership registration or when using the service (name, address, date of birth, contact information, etc.)
・Service usage history, payment information, and other information necessary for service use
Article 3: Purposes of Use of Personal Information
We will use the personal information collected from customers for the following purposes. We will not use personal information for any purposes other than those listed below.
1. To perform operations necessary for business, such as providing our services, verifying identity, processing payments, and responding to inquiries.
2. To provide information to customers—such as important notices, service-related information, and campaign announcements—within the scope to which they have consented.
3. To improve service quality, resolve issues, analyze usage patterns, and utilize this information for service improvement and operational management.
4. To provide information when required by law or in response to requests from public authorities.
Article 4: Management of Personal Information
The Company shall endeavor to ensure that customers’ personal information remains accurate and up-to-date, and shall implement necessary and appropriate security measures to prevent unauthorized access, loss, destruction, alteration, and leakage. Furthermore, the Company shall provide training and supervision regarding the protection of personal information to employees and contractors who handle such information.
Article 5: Disclosure of Personal Information to Third Parties
1. The Company will not disclose customers’ personal information to third parties, except in the following cases:
・When the customer has given consent
・When required by law, or when disclosure is requested by a public authority
・When it is necessary to protect human life, physical safety, or property, and it is difficult to obtain the individual’s consent
2. The Company may entrust personal information to contractors; however, the Company will supervise such contractors to ensure that the information is managed appropriately.
Article 6: Use of Cookies and Similar Technologies
We may collect operation logs and access histories from computers located within our stores. This information is used to provide a comfortable service experience and to analyze usage patterns; however, it will not be used for any purpose other than identifying individual customers.
Article 7: Disclosure, Correction, and Suspension of Use of Personal Information
If a customer (or their representative) requests the disclosure, correction, or suspension of use of their personal information held by us, we will respond appropriately in accordance with applicable laws and regulations. For specific procedures, please contact the inquiry desk listed below.
Article 8: Changes to the Privacy Policy
We may review and revise the contents of this Policy as necessary in response to changes in laws and regulations regarding the protection of personal information and in light of changes in social conditions. In the event of significant changes, we will notify you via in-store notices or our website.
Article 9: Contact Information
Please direct any inquiries regarding this Policy, or requests for disclosure, correction, or suspension of use of your personal information, to the contact point listed below.
〒100-0014 5-13-2
5th Floor, Eight One Building, 2-13-5 Nagatacho, Chiyoda-ku, Tokyo
Attn: Personal Information Office, Three Nine Co., Ltd.
Effective Date: October 15, 2026